Memory.. Little threads that hold life's patches of meaning together. ~ Mark Twain


Wednesday, November 03, 2004

The End-Users

Sometimes it's just so amusing that end-users must always be right and that the problems are always from the product itself.

1 week ago, this particular end-user reported that the product could not poll anything. Alamak.. What went wrong this time??!! We tried calling the end-user but she was unavailable. We asked the guy from our Engineering dept to feedback us as soon as possible if the end-user calls him.

This morning, he called and said, "problem solved". I messaged him online and asked him what was wrong. Guess what he said...

"Yesterday.. Is because the end user move the thing lah.. Move everything and forgot to on the power. Yesterday I have called them and ok liew loh.."

Adoiii... "Forgot to ON the power".. Imagine!